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Cynthia Gandolfi Cindy Hayes DMCP, CMP

Individuals who have earned their Destination Management Certified Professional (DMCP) designation demonstrate the highest level of knowledge and commitment to the destination management profession.  Search on all or part of name and/or location.


Cynthia Gandolfi Cindy Hayes DMCP, CMP

General Manager, PRA New Orleans



Over 35 years in the New Orleans hospitality industry.  Worked for Hyatt Regency New Orleans for 20 years in sales and convention management, and joined the PRA New Orleans team in 2013 as Director of Sales.  Earned CMP designation in 2014, DMCP designation in 2016, and became an Certified Hospitality Instructor certified by the American Hotel & Lodging Association in 2019.  Extensive sales and operational background in hospitality management and adjunct instructor for hospitality classes as Delgado Community College in spare time with a passion to give back to the next generation of hospitality professionals.  Currently serve the SITE Minnesota Chapter's Education Committee, an active member of the Greater New Orleans Hotel Lodging Association, and former Director of Education for the MPI Gulf States Chapter.


PRA New Orleans
General Manager

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